Access to a modern, cloud-based B2B infrastructure is essential to digital transformation initiatives. How can you embrace new disruptive technologies while looking after the day-to-day requirements of your trading partner community?
Every CIO around the world is trying to embrace new disruptive digital technologies across their business. IT departments are deploying new networks, connecting new devices to these networks, and managing new types of digital information coming from these connected devices. Whether you are deploying Internet of Things (IoT) projects, wearable devices, or 3D printers on the shop floor, you will need an effective digital backbone across your business to support these new digital technologies. But while IT resources are focused on deploying new digital technologies across the business, does this leave your B2B environment exposed? Who will continue to manage the day-to-day relationships with your trading partners if all of your resources are involved with new digital transformation initiatives?
The key challenge is trying to ensure that you have the resources in place to manage your B2B integration platform and network of trading partners while trying to embrace new disruptive technologies across your business. These new technologies require information to be exchanged seamlessly with back-office enterprise systems and external trading partner communities. In addition, your organization may have to undertake some supply chain transformation initiatives to embrace new technologies and new ways of working.
Area to Address: Transforming Supply Chain Operations
Introducing new disruptive technologies will potentially lead to restructuring of supply chain operations. Whether you need to change the way you work with specific trading partners, adapt your B2B infrastructure to support new types of business processes, or simply modernize your B2B infrastructure, ensuring you have the correct B2B resources in place to support these initiatives is crucial. For supply chain transformation projects to be successful, it’s important that an organization can focus 100% on this activity. Working with a trusted partner who can manage your B2B requirements while you focus on executing supply chain transformation projects can bring many benefits to your supply chain operations and your business.
Area to Address: Modernizing B2B Infrastructures
Supporting disruptive digital technologies requires companies to think about moving from behind-the-firewall B2B environments to more modern, cloud-based infrastructures. These platforms may need to support new transaction types and communication protocols and ensure that web services-based information can be embraced with ease. Cloud-based platforms can provide the scalability to support business operations anywhere in the world and offer the flexibility to adapt to changing consumer demand and market conditions.
Area to Address: Embracing Pervasive Integration
The introduction of new digital technologies, such as IoT-based connected devices, will require not only a new way of managing information, but also a new way of seamlessly exchanging information between connected devices, external trading partners, and internal business systems. The ability to offer any-to-any integration and support the exchange of any type of business document, using any type of communication protocol, is a new level of complexity that most businesses are not prepared for at the moment. New digital technologies will certainly transform how businesses operate, but unless you have access to skilled resources that can embrace the requirements of pervasive integration, there is a chance that your digital transformation initiatives may fail.
Area to Address: Digitally Enabling Every Trading Partner
Ensuring that you can exchange information electronically with 100% of your trading partner community is a key challenge facing most organizations. This activity becomes even more important as you transform into a digital business, which requires a highly connected digital supply chain. Providing resources to digitally enable your trading partner community can be a challenge, especially if your own resources are being used to deliver other parts of your digital transformation projects. Being able to on board any trading partner, irrespective of geographical location or technical capability, can make or break the success of your B2B project, especially in the context of your overall digital transformation initiative.
The Role of B2B Managed Services
Outsourcing the management of your B2B program allows your business to focus 100% on deploying new digital transformation initiatives and helps to accelerate your goal of enabling a digital business. A B2B managed services environment not only provides a highly available, state-of-the-art cloud-based B2B infrastructure, but also can provide the necessary resources and personnel to support your B2B operations, essentially becoming an extension of your own IT department. Pervasive integration allows any type of business document or communications protocol to be supported and information can be seamlessly exchanged between internal enterprise systems and external trading partners. With B2B managed services, is doesn’t matter where trading partners are located or their level of B2B expertise, you gain access to the skills and human resources—from mapping experts to local language technical support—that can ensure timely program implementation so your own resources can focus on enabling your digital business.
Issues to consider
- Establishing a truly digital business will require you to transform your supply chain operations, can your B2B environment provide the scalability and flexibility to support supply chain transformation initiatives?
- Do you have a modern, cloud-based B2B environment to support your digital business?
- Are resources available to provide pervasive integration capabilities between any type of document format or support any type of communications protocol?
- Can you digitally enable 100% of your trading partner community, irrespective of geographical location or technical capability?
- Do you have access to B2B resources as and when you need them?
- Is your B2B environment future proof, so it can embrace the requirements of tomorrow’s digital business?